Priority services register
Are you in need of extra assistance during a power cut? Our Priority Services Register can offer extra support to suit your individual needs and keep you safe and comfortable until the power is back on.
As a member of our register, we can make sure that you get the right help and support that you need. You can sign up now with our online application form or if you prefer we can talk you through your application over the phone by calling 0800 195 4141, select option two. Our general enquiry helpline is open Monday to Friday 9am to 5pm. You can call us 24 hours a day, seven days a week to report a power cut.