Delivery team
We are committed to delivering a seamless and efficient electricity connections service for all your commercial needs.
Our dedicated team will work closely with you to ensure a swift and hassle-free process, connecting and energising your requirements as per the agreed schedule. Count on us for a smooth and timely delivery of your electricity connections.
Who to contact in the delivery team
Our escalation process
1. | First contact |
Please contact your nominated Project Manager in the first instance. |
2. | Second contact |
To escalate issues with a project, contact the relevant Delivery Manager for the relevant type of connection. If you’re unsure who this is, the connections enquiries team will be able to advise on 0800 988 1730 or email connectionapplications@enwl.co.uk |
3. | Third contact |
To escalate further contact the Head of Connections Delivery John Carlisle. |
4. | Fourth contact |
To escalate further once you’ve made contact with the above, contact the Head of Connections Stephen Glasgow |