Engagement hub
Welcome to our engagement hub, a platform created for you to share your views and feedback with us on issues around our network, environment, customer service and bill impact. We have some huge decisions to make, fundamentally about the trade-offs between investment to improve our service and the cost of those improvements. We want to ensure that our future plans are built on your needs and that we are getting our investment and service right.
Find any open consultations below.
Our business plan 2023-2028
Learn more about our plans for the future, how we're engaging with our customers and how you can shape our plans.
Stakeholder engagement events
Keep up to date with the latest stakeholder events.
Past consultations
See how our stakeholders have shaped our business and the changes made following consultations.
Open Consultations
Find out about open consultations and how you can contribute..
Stakeholder Satisfaction Survey
Stakeholder engagement has increased significantly over the years and is vital to how decisions are made within the business. Our stakeholder satisfaction survey is designed to understand how satisfied stakeholders are with the relationship they have with us, their engagement preferences and hear any feedback or suggestions for improvement.
Get Involved
If you would like to find out more about a specific topic or sign up to our newsletter