Contact us
Enquiry form
Fill in our enquiry form for general enquiries, compliments or complaints only. To report a power cut, hazardous or dangerous situation involving our equipment, please call us on 105 and select option 1.
Connections contacts
Visit our Connections contacts page for queries relating to connections, generation, disconnections and diversions.
Get in touch with us on Facebook
X, formerly known as Twitter
Follow and send tweets to us on X
Sign up to a distribution list
Register to receive one or more of our stakeholder newsletters.
Complaints email
We hope you don't have any complaints, but if you do you can email our team direct. We aim to respond to your email by the following working day.
Write to us
Post your customer enquiry to us at: Electricity North West, Hartington Road, Preston, PR1 8AF
Our trading address
The main trading address of the Group is Borron Street, Stockport, SK1 2JD.