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Delivery team

Delivery team

We are committed to delivering a seamless and efficient electricity connections service for all your commercial needs.

Our dedicated team will work closely with you to ensure a swift and hassle-free process, connecting and energising your requirements as per the agreed schedule. Count on us for a smooth and timely delivery of your electricity connections.

Who to contact in the delivery team

Headshot of John Carlisle

John Carlisle

Head of Customer Delivery

Headshot of Jonathan Cropper

Jonathan Cropper

Competitions in Connections Team - Connections Delivery Support Manager

Headshot of Peter Barlow

Peter Barlow

Customer Relations Manager

Headshot of David Green

David Green

Projects - Diversion Projects Manager

Headshot of Adette Mason

Adette Mason

Major Projects - Programme Manager

Headshot of Craig Jones

Craig Jones

Minor works - Programme Manager

Our escalation process

1. First contact

Please contact your nominated Project Manager in the first instance.

2. Second contact

To escalate issues with a project, contact the relevant  Delivery Manager for the relevant type of connection. If you’re unsure who this is, the connections enquiries team will be able to advise on 0800 988 1730 or email connectionapplications@enwl.co.uk

3. Third contact

To escalate further contact the Head of Connections Delivery John Carlisle.

4. Fourth contact

To escalate further once you’ve made contact with the above, contact the Head of Connections Stephen Glasgow