Apply for a new connection

Apply for a new connection

Find out about the connections services we offer along with supporting information to help you submit an application. If you would like to speak to a member of our team, call us on 0800 988 1730, we'll be happy to help Monday to Friday 8am to 5pm.

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Related information

Connections guide

Use this tool to determine what type of connection or service alteration you require.

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New interactivity process

Our process of managing interactivity between connection offers has changed from December 2020.

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Queue management

Find out more information on our queue management process, you can click the button to view our page on the detail the of process and our standards.

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Quotation options

Not sure what type of connection you need? Take a look at our quotation options and find the right one for you.

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Common connection charging methodology

Find out more about how we charge for our connections.

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Competition in connections

Did you know you have a choice? You can ask an accredited Independent Connection Provider to carry out contestable elements of your connection.

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Guaranteed standards of performance

Want to understand timescales for quotations and delivery, along with our other service commitments to you?

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Connections glossary

Use our connections glossary to help you find what you need, there are explanations for plenty of connections terminology within.

Glossary