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Service requirements

Service requirements

View some of the helpful guides which further explain our requirements

Product definitions

A summary of each of the four products - Dynamic, Secure, Sustain and Restore.

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Service response times

This document explains how quickly we require you to respond to an event and for how long, broken down by response type.

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Service requirements

This document acts as an aid to understanding the service requirement summaries within our request for proposal documents.

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