Skip to content
Skip to menu
Menu
Select language
Spanish
French
Portuguese
Polish
Punjabi
Hindi
Urdu
Open search
facebook (Opens in a new window)
twitter (Opens in a new window)
youtube (Opens in a new window)
linkedin (Opens in a new window)
Select language
Spanish
French
Portuguese
Polish
Punjabi
Hindi
Urdu
Search Electricity Northwest
Search
facebook (Opens in a new window)
twitter (Opens in a new window)
youtube (Opens in a new window)
linkedin (Opens in a new window)
Menu
Power cuts
Open
Power cuts sub navigation
Skip to Get connected navigation
Live power cut information
Find out the latest on power cuts in your area, or report it
Need extra support?
Sign up to our extra care register
Contact us
For general enquiries, compliments or complaints
Live power cut information
Extra Care
Open
Extra Care sub navigation
Our Extra Care register
Help for your household
How to avoid energy scams
Worried about your energy bills
Accessing our services
Staying safe at home
Business extra care register
Open
Business extra care register sub navigation
Business continuity
Business extra care form
Why do we experience power cuts?
Open
Why do we experience power cuts? sub navigation
Restoration following a power cut
Multiple interruptions
Short power cuts
Safety and security of supplies enquiry service
Planned power cuts
Open
Planned power cuts sub navigation
How we will let you know
Why do they happen?
Tips to prepare
Helpful tips for during a power cut
Open
Helpful tips for during a power cut sub navigation
Checks for if you are without power
Tips to help during a power cut
What to do in a power cut - sign language
Get connected
Open
Get connected sub navigation
Skip to Future energy navigation
Online application service
Use our online application service to get an estimate for the work you need
Contact connections
Find out who best to contact for your project
Need support before you apply?
Popular connections
Open
Popular connections sub navigation
1-4 Properties
Moving your electricity meter
Three phase power connection
Apply for a new connection
Open
Apply for a new connection sub navigation
1-4 Properties
5+ Properties
Large connections
Generation and storage
Electric vehicles
Heat pumps
Three phase power connection
Unmetered connections
Flexible connections
Quote costs (Connection Offer Expenses)
Housing Associations and Social Housing
Contact connections
Changing your supply
Open
Changing your supply sub navigation
Moving your supply
Upgrade or reduce your supply
Three phase power connection
Disconnect your supply
Updating your LoM protection
Our services
Open
Our services sub navigation
Diversions
Competition in connections
Open
Competition in connections sub navigation
G81 policy
Incentive on Connections Engagement
Connections Guide
Data portal
Releasing capacity and enabling connections
Frequently asked questions
Future energy
Open
Future energy sub navigation
Skip to Advice and support navigation
Keep up to date
join our mailing lists to keep up to date on the latest news and upcoming events
Join our next event
We regularly host online and in-person events, register your place today
Data and Digitalisation
Open
Data and Digitalisation sub navigation
Data portal
Digitalisation strategy
Facilitating Net Zero
Open
Facilitating Net Zero sub navigation
Need advice about low carbon technology?
Local area energy planning
Heat pumps
Electric vehicles
Case studies and factsheets
Distribution System Operation
Open
Distribution System Operation sub navigation
DSO stakeholder panel
Flexibility Hub
Open
Flexibility Hub sub navigation
Latest requirement
Document library
Engagement
Community and local energy
Open
Community and local energy sub navigation
What is community and local energy?
Setting up your project
Apply for funding
Innovation
Open
Innovation sub navigation
Our innovation projects
Our innovation strategy
News and contacts
Advice and support
Open
Advice and support sub navigation
Skip to Private networks navigation
Need extra support?
From our Extra Care register to finding help for your household during the cost of living crisis, click to find out more
Safety advice and incident reporting
Line search before you dig
Flooding advice
Raise your enquiry
Land rights and consents
Rising and lateral mains
Guaranteed standards
Report electricity theft
Frequently asked questions
Metering Point Administration Service
Our Support for Local Authorities
Private networks
About us
Open
About us sub navigation
Skip to main content
News
Read and keep-up-to-date with the latest news and opinions from across the organisation and energy industry.
Planning for the future
Learn more about our engagement and join the conversation.
Events
Learn more about our events and register to take part.
About Electricity North West
Open
About Electricity North West sub navigation
Procurement
Professional recognition
News
Careers
Open
Careers sub navigation
Apprenticeships
Working here
Diversity and inclusion
Contact us
Open
Contact us sub navigation
Enquiry form
Sign up to a distribution list
Meet our leadership team
Engaging with our stakeholders
Open
Engaging with our stakeholders sub navigation
Our advisory panels
Events calendar
Stakeholder engagement newsletter
Regulatory information
Open
Regulatory information sub navigation
Current business plan
Use of system charges
Our business plan 2023-2028
Financial investor relations
Open
Financial investor relations sub navigation
Financial reports
Information for investors
Request access to financial investor relations secure area
Login to financial investor relations secure area
Stock exchange announcements
Green Financing Framework
Terms and conditions
Open
Terms and conditions sub navigation
Acceptable use policy
Cookie policy
Accessibility statement
Responsible Business
Open
Responsible Business sub navigation
Education hub
Customer voice feedback panel
Mental wellbeing
Policy secure area thank you
home
Get connected
Competition in connections
G81 policy
Request access to policy library secure area
Policy secure area thank you
Thank you
Thank you
We have received your request.
Accessibility help?